Need help with the app? We are happy to help.
We reply to emails within one business day (Sunday to Thursday, UAE time).
Open the app, tap the Services tab, choose New Request, pick your vehicle and the service you need, then confirm. A Sanad supervisor will send you three quotation tiers (Gold, Silver, Economy) to approve.
The workshop cameras only turn on when your car physically arrives at a Sanad partner workshop. If your vehicle is not currently in a workshop, the live view will be empty; this is normal.
Your vehicle only shows a live GPS position once a Sanad supervisor has installed a GPS tracker on it, which happens during your first service visit. If you have not had your first visit yet, the map will stay empty.
On the sign-in screen, tap Forgot password. You will get a reset link by email within a minute. If it does not arrive, check your spam folder or write to us at support@sanad.ae.
Email us at support@sanad.ae from the address on your account and ask for account deletion. We will confirm within one business day and delete your profile, service history, and any linked vehicle records within seven days.
Open Profile and tap Language. Sanad Auto supports English and Arabic with full right-to-left layout.
We only collect what the app needs to work. Read the full Privacy Policy.
Sanad Auto is built by Quantabyte for the UAE market.